Business 1 MIN READ

Man Questions Swiggy’s Rs 30 GST on Rs 26 Order, Company Responds

Customer raises concern over GST calculation on low-value order; Swiggy explains method

A customer questioned Swiggy about a Rs 30 GST charge on an order costing only Rs 26. The company responded that the GST is calculated on the original price of the items, not the discounted or final payable amount.
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A Swiggy customer raised a query about a Rs 30 GST charge on an order worth Rs 26. Swiggy clarified that GST is calculated on the original price of items before discounts, not on the discounted or final payable amount.

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Swiggy app interface showing order details
Swiggy app interface showing order details / Social Media

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A customer questioned Swiggy about a Rs 30 GST charge on an order costing only Rs 26. The company responded that the GST is calculated on the original price of the items, not the discounted or final payable amount.

The customer expressed confusion over how the GST could be higher than the item cost, asking, "How is GST 30/-, if items itself cost 26/-?" They also questioned whether GST should be counted on the final item value. Swiggy clarified that GST is always paid on the payable amount, not on any notional maximum retail price (MRP). The company stated, "Calculated On Original Price."

अक्सर पूछे जाने वाले सवाल

Why is GST higher than the item cost?
The GST is calculated on the original price before discounts, which can be higher than the discounted final price.
Does Swiggy charge GST on discounted prices?
No, GST is charged on the payable amount, which reflects the original price after applicable calculations.

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PublishedSep 18, 2026, 22:14 IST IST
Last updatedSep 18, 2026, 22:14 IST IST
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